FAQ
Answers
- How are the files backed up ?
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Once your account is activated, there is a software download that needs to be installed on your computer. By configuring the options in the software, you can choose which files are going to be backed up and when they will be backed up. Your files are automatically backed up to our storage server at the scheduled time. You can also manually back up files anytime.
- How do I know my files can't be read by anyone else?
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When you create your backup set, you are asked to create and set your own encryption key. This key is used to encrypt the files before upload, and the key is never transmitted with the files. Without the key the your files are unreadable.
- How do I find a Reseller ?
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Click on your area of the world map to see resellers listed for your area. You can also use our contact form to submit an enquiry, detailing where you are based. We'll pass your enquiry to your nearest reseller immediately. Alternatively, please email us, letting us know a good time to contact you, and we will call you to discuss how you can cover your backup needs with YachtBackup.
- Can I become a YachtBackup reseller ?
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If you work with an established business in yachting, we would be delighted to hear from you. YachtBackup fits perfectly into any existing portfolio of products, from management companies to IT and service support companies. Please email us and we will get back to you immediately to discuss how you can extend your services to your customers with Yachtbackup.
- So, who else is using Yachtbackup?
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Yachtbackup is in use on a large number of yachts from 50m to over 130m.
We are currently supporting some of the largest and most prestigous yachts in the world, including M/Y Stargate, M/Y Ultima III, M/Y Thunder Gulch, M/Y High Chaparral, M/Y Argyll, M/Y Indian Empress, M/Y Indian Princess, and many more. These yachts have chosen YachtBackup to take away the worry of file backup. Please contact us to find out how easily we can do this for you too.
